J&A Planchers Privacy Policy

Introduction

J&A Planchers ("we", "us", or "our") is committed to protecting the privacy of our customers and users ("you") when you visit our website, interact with us, or engage our services. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

Collection of Personal Information We collect the following types of personal information from you:

1.1 Contact Information: This may include your name, phone number, and email address when you request a quote, schedule a service, or sign up for our newsletter.

1.2 Usage Information: We may collect information about your usage of our website, such as pages visited, time spent on the site, and other activities, to help us improve our services and user experience.

1.3 Device and Technical Information: We may collect device-specific information, such as IP address, browser type, and device model, to help us understand user behavior and improve our website's functionality.

Use of Personal Information We use your personal information for the following purposes:

2.1 To provide our services, such as fulfilling your request for a quote or scheduling a service appointment.

2.2 To communicate with you regarding our services, including responding to your inquiries and sending you relevant updates and promotions.

2.3 To improve our website and services by analyzing usage data and implementing user feedback.

2.4 To comply with legal obligations or to protect our rights and interests, as required or permitted by law.

Sharing of Personal Information We will not sell or share your personal information with third parties for their own marketing purposes. We may share your information with the following parties:

3.1 Service Providers: We may share your information with third-party service providers who help us operate our business and provide our services, such as website hosting, data storage, and email delivery. These providers are required to maintain the confidentiality and security of your information.

3.2 Legal and Regulatory Authorities: We may disclose your personal information if required by law or in response to a valid request from a legal or regulatory authority.

Protection of Personal Information We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Retention of Personal Information We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we will securely delete or anonymize your information.

Your Rights and Choices You have the right to access, correct, or delete your personal information held by us. You may also unsubscribe from our newsletter or promotional communications by clicking the "unsubscribe" link provided in the email.

To exercise your rights, please contact us at inquiries@japlanchers.ca with your request.

Changes to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Information If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

J&A Planchers

Montreal, QC

inquiries@japlanchers.ca